6 Jobs found

We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the Fire Service College Leisure Centre.You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients.This role will be on a bi-weekly rota basis:Week 1: You will work Monday - Friday from 5.45am - 1.45pm.Week 2: You will work 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. What you'll be doing: • Assisting your Manager to ensure the Leisure Centre is operational at all times.• Delivering strong customer service, both face to face and over the telephone• Lifeguarding duties• Providing guidance and support to the lifeguarding team• Delivering swimming lessons, as and when required• Supporting with mem...

The EUS Engineer works as part of a large team providing support to internal Capita customers or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault resolution. What you will be doing:-Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktop support queues and following departmental and Capita procedures for fault resolution-Completing approved work requests accurately within the agreed SLA-Performing administration of software distribution, desktop security and remote support tools and utilities-Installing, configuring, and ensuring the on-going usability of deskto...

Lead Software Support role primary objective is to lead and develop the software support team to enable them to fulfil their objective of delivering exceptional customer service and timely resolution to customers' cases. The Team Lead should maintain a stimulating working environment with a strong focus on learning and development. Typically, this will involve managing resources and workload whilst being the point of escalation for team members or customer escalated issues. You will performance manage the team of analysts as well as mentoring and coaching for application or technical skills and customer care skills. You will work with stakeholders in the business on major incidents and product issues whilst also feeding into the service improvement process. Managing SLA's, KPI's and provid...

Help get better trained personnel to the front line fasterYou will be part of an existing team of trainers with responsibly to deliver divisional and management training and other training delivery tasks.This is a term-time only role with 2 weeks leave at Christmas and Easter and 3 weeks in August. What you will be doing:• Delivering specialist Divisional and Management training to Officers, approximately. 37 courses per year.• Providing training support and feedback as and when required.• Marking homework.• Supporting meeting the contractual training schedule and programme.• Liaising with external authorities and responding to any divisional questions, queries or issues.• Ensuring compliance with MoD regulations and procedures.What we are looking for:• Experienced Trainer/Instructor/Teach...

The Fire Service College: Where excellence meets resilience at the ultimate training ground for firefighting professionals.As an Instructor in the International Delivery Team you will deliver training across the full Fire Service College (FSC) curriculum.This role will be based at the Fire Service College at Moreton in Marsh. It will be 40 hours per week between 8am and 6pm.What you'll be doing:• Supporting the Lead Instructor and Team Leader within your specialist subject matter(s)• Delivering training courses across a wide range of fire service subjects to international delegates• Liaising with the international sales team• Developing course content• Reviewing and renewing course content• Coordinating the allocation of staff and resourcesWhat we're looking for:• An experienced instructor...

We are looking for a Solution Consultant to join our Growth Team!You will be key in building our propositions and proposals in the Citizen Experience and Digital Business Services proposition team, delivering across our Capita Public Services (CPS) client groups.You will support our proposition and sales teams in leading the development of compelling, innovative, cost-competitive, and repeatable propositions and proposals that focus on our front and back-office capabilities, providing input and support to broader opportunities. What you'll be doing: • responsible for creating winning bid solutions, including cost estimation and articulation as well as ensuring alignment with business strategy and targets• taking ownership of output quality and performance to support growth whilst meeting...